As a guide for communicating Web additions or changes, find general instructions below. As needed, we will make more detailed submittal forms for frequently submitted like data.
 
 

Scheduled or as needed premise meetings to discuss current interests for changes/additions/deletions to the site. If you are out of the local area, the meetings can be fruitful telephone meetings.

Transmit new information using electronic media (email, MS Word, mail/Fedex/UPS a CD) for efficiency or via hard copy.

Sometimes it's easiest to print an existing Web page and do handwritten changes on the print. This is perfectly acceptable for minor changes. In this case, you can fax the page with the changes/additions/deletions.

Dictation of changes is also an option in the case of minor changes.

Fax or mail updates.

Send requests and content to:

Email:	sriding@SRWebResources.com
Mail:	SR Web Resources Attn: Susan Riding 3 Townley Ct. Flanders, NJ 07836
Phone:	973 252-7861
Fax:	973 252-7858 Please include a cover sheet showing the number of pages. Please phone or email that you sent a fax as problems in transmission can be beyond our control.

Content and Images:
We prefer that you transmit electronically (emails or provide on a CD). Content can be transmitted via fax or paper copies as we can scan the material to editable text but it is not as efficient so it's best to get in a good habit of providing it electronically. Photos can be provided via hard-copy and we will scan them. You do not have to have access to a digital camera. Simply take a bunch of pictures the old fashioned way and mail the best ones, that you want to use on your site, to us in hard-copy images. That's not a problem. Obviously, digital camera photos are fine, too. In any case, include the background and any special instructions.

If you have not heard from us within 24 business hours confirming receipt of your email or fax transmission, please call 973 252-7861 as transmission failure can occur due to circumstances beyond our control. With a fax, tell us how many pages are coming over (cover sheet or at the top of the first page), to be sure we got them all.

Confirmation of Changes / Quality Review

For most ongoing maintenance requests, after we have applied and quality tested the changes, we will send a confirming email to let you know that the changes have been made. We will provide links to the changed and new pages to make it easier for you to do your quality assurance testing.

Timeliness Of Changes

Please let us know of changes / deletes / additions on a timely basis to allow for programming time. There are certain updates that work well with regular follow-ups. We will establish a meeting or email reminder program that meets your needs.

The best Web site is one that is kept current. It stays fresh with changes and enhancements regularly so the Web site better serves your business requirements more efficiently and better serves the needs of your site visitor.

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